Quality Assurance

At Silvans Facility Services, one of the core elements of our service delivery is stringent quality assurance. Our highly trained specialists are required to complete intensive orientation and comprehensive training programs, allowing them to deliver superior results that meet the needs of our clients.

In addition, we boast a first-class management system that ensures clients receive the highest quality service each and every time. We are fully committed to our clients, driving and embracing continual improvement across every aspect of our business model. You can rely on us to focus on equality, health and safety, and environmental responsibility.

Our Accreditations

At Silvans Facility Services, we hold the following accreditations:

  • ISO 9001:2008 – Quality Management System
  • ISO 14001:2004 – Environmental Management System
  • AS/NZS 4801:2001 – Occupational Health and Safety Management System
  • The Building Service Contractors Association Australia (BSCAA) Membership
  • Proud member of CM3 (OHS/WHS Qualification Management System)
  • Winner of 2016 BSCAA VIC Australian Super Industry Excellence Awards for JS Hayes Outstanding Achievement
  • Winner of 2017 Australian Achiever Awards for Excellent Customer Service

Contact us today for more information about our stringent quality assurance systems. You can also request a free assessment or make a booking at your earliest convenience.