Point of Difference
At Silvans Facility Services, we pride ourselves on providing excellent commercial cleaning services that make a difference. Our specialists focus on improving and maintaining your business by providing exceptional commercial cleaning services, facility management solutions and property maintenance. Our diverse clientele consists of businesses from many different sectors and industries throughout Australia. A combination of innovation, excellent service and highly trained specialists elevate us above the competition and make us the clear choice for commercial cleaning.
Our Focus on Innovation
At Silvans Facility Services, we maintain an innovative approach that allows us to stay up to date with industry trends while always providing a cost-effective and highly efficient service for our environment-conscious clients. We continually invest in state-of the-art research and development practices that encompass product development, systems development, testing, and process and procedures implementation.
Maintaining Excellence
Our commitment to maintaining excellence is a big part of why we’re different from other commercial cleaning businesses. In addition to great customer service, we employ time-tested practices and proven processes to get the job done right the first time. Our focus on innovation and flexibility allows us to be responsive to the changing needs of our clients.
Our specialists are always on the lookout for newer and better ways to get the job done. Our service guarantee includes a commitment to applying the best training, equipment and measurable processes when we carry out our services. This includes commercial cleaning, facility management, property maintenance and waste management.
More importantly, our commitment to our clients begins with a positive attitude and an aspiration to always do better. This is what makes Silvans Facility Services a different kind of cleaning and hygiene service provider. We apply our guarantee in all of the services that we provide.
Some of our other differences include:
- 24/7 emergency hotline
- Guaranteed 24-hour response within 60 minutes
- Highly trained and qualified team
- Excellent customer service
- Regular support and site visits
- Stringent quality control systems
Our People
At Silvans Facility Services, we are dedicated to the ongoing training and development of our employees. We are proud of the fact that we have a very low staff turnover rate compared to the industry standard. Part of the reason why our retention rate is so high is due to the appreciation we show our employees, treating them as valued members of the Silvans family.
By investing so much time and effort into our people, we can deliver the highest levels of service available whilst keeping our resource and recruitment costs down. All of our experts go through a detailed training program at our own training facility so that they are familiar with industry standards and challenges in addition to relevant health and safety legislation.
We encourage our supervisors to work closely with their frontline contract cleaning teams to keep lines of communication open. In addition to our 24/7 response team, this helps up keep clients as fully informed as possible. This is how we create a strong and lasting working relationship.
Contact Us Today
Contact us today to learn more about our point of difference. Alternatively, you can request a free assessment and make a booking at your earliest convenience.
